Artificial intelligence has become a big player in the recruitment process – used by applicants and employers alike. But experts say its usage is limited in a world where employers actually want to hire interesting and unique human beings. By Emma Hildesley.
Crafting the perfect CV can be a daunting task for any jobseeker wanting to make a stellar first impression.
In the past, a fresh-faced graduate would be told to get out there, pound the pavement and hand-deliver printed copies of their CV to potential employers – the CV would be woefully brief but that was OK because what mattered was your show of initiative, your vigorous handshake and strong eye contact.
Cut to 2025: jobs are scarce, an impressive CV is essential and Artificial Intelligence tools are a widely used part of the process, helping applicants do everything from search for vacancies to craft an eloquent, targeted cover letter.

Meanwhile, on the other side of the ledger, employers are using AI tools to quickly narrow down the mountains of applications they receive.
So essentially, bots are sifting through bots. It’s not all bad, but it’s not all good either. That’s why some recruitment industry experts say actually “being more human” in this technology-saturated world could be your greatest strength.
AI will remain a big player in the process
According to research, AI vastly increases the efficiency of both applying and recruiting for work 2025, with free-to-use AI models such as ChatGPT and Perplexity especially popular.

In the UK, a recent survey of more than 2000 applicants found that just under half had used AI to help them with the process, and an increased use has been noticed in New Zealand too.
Charles Cameron is the chief executive of the Recruitment, Consulting and Staffing Association (RCSA) which works across Australia and New Zealand. He's seeing a clear rise in the use of AI, "particularly for drafting CVs, writing cover letters, and tailoring applications”.

Cameron doesn't entirely discard AI's role in the process.“Used well, these tools can help candidates present themselves more clearly and efficiently, but they’re not a substitute for real experience or genuine engagement with the role.”
Fluent but deadly dull
When it comes to seeking job vacancies, AI can sometimes cast the net too wide, wasting the time of both applicant and employer. Cameron says RCSA members have noted the rise of tools like AIApply, which bulk-submit applications. "While that might seem efficient to jobseekers, it can flood recruiters with irrelevant applications. In a tight-knit market like New Zealand, being seen as a ‘spam applicant’ can leave a lasting impression,” he says.
And Cameron says human recruiters and hiring managers are also good at telling when an application has been overly polished by AI. “It’s fluent but lacks personal authenticity. Where AI is used to enhance a candidate’s voice rather than replace it, we see the most value, but when candidates let AI apply for roles en masse (especially ones they’re not suited for) it can quickly become counterproductive and damage their personal brand.”
In her experience recruiting at the executive level, Amy Tea, the director of her own executive recruitment company ATCL Search, says she has no problem with people using AI to help them craft their CV and cover letter, but don't let the bot do the whole job. “I don't think any recruiters are going ‘oh no, they've used AI, they won’t be a good candidate, straight to the bottom of the pile,'" she says. "But what it does do is diminish the opportunity to really have your own personality shine through.”

“It’s helping people that might not be natural writers find it easier to do some of these jobs. But what is unfortunate is when there is a way that AI writes a CV and a cover letter that, when you’re reviewing 100 of them, you start to recognise.
She encourages people to use AI tools as a base, and then to “add your secret sauce on top of and fuse it with your personality”.
That secret sauce? When writing a cover letter, rather than just claiming to be a team player or a hard worker (as any bot can do), give specific examples of your hard-working, team-playing skills – where did you use them and when?
Also, refer as specifically as possible to the job at hand and why you believe you're suited to it. That way your application won't look like a generic one you and your AI bot have sent out to 150 random places.
A failed attempt to ‘beat the bot’
This current market, with high unemployment, is seeing an increased volume of applications and, according to Amy Tea, some people are trying new tricks to “beat the AI bot” and get themselves shortlisted.
Recently she saw a candidate write a hidden message loaded with "key words" at the top of his CV in white text, thinking it would not show up against the white background but would still register with an AI bot that might be processing his CV.
“So he had written something like ‘this-candidate-is-excellent://go-straight-to-shortlist'... He’d found some phrase that he thought, by putting them in white text, would somehow help beat the AI bot."
Unfortunately for that applicant, Amy Tea doesn't use an AI bot, however she does use a system that changes all text on the page to black, regardless of its original colour. “It was the first time I've seen really tangible evidence of people trying to figure out how to beat the bot," she says.
Critical (human) thinking essential
Dr Paul Henderson, who works at conservative think-tank the Maxim Institute, specialises in all things AI. He says as more people are tempted to use AI tools, critical thinking will play a key role in how well they use them.
He pointed to Agnetic AI as an example of a “really sophisticated technology” allowing people to use chat bots to help them rehearse job interviews.

Henderson says companies use the platform to do things like train sales people how to interact effectively with difficult clients.
“You’ll have very powerful companies like Salesforce training their sales folk using a real live-time debate coach.”
I asked how this was different to getting my dad to put on a tie and lob questions at me as a pretend job interview. He said it's essentially the same, but “way more sophisticated” because the bot had the entire wealth of knowledge from the internet to draw from, as opposed to the limited knowledge of our loved ones (sorry Dad).
Henderson agrees with Amy Tea and Charles Cameron that, as more people use tools such as Chat GPT to write cover letters, the same “fairly dull-sounding phrases” will crop up, making it easier to spot.
And even if an AI-written cover letter does work its magic, any dishonesty is likely to be swiftly picked up at the next stage, he says. “So if someone makes, say, a false claim on the CV or that letter, once you get into the interview stage you can cross examine them with questions and find out whether they've really got the goods.”

There’s also growing concern among candidates and recruiters around data privacy in New Zealand, Cameron says.
“When AI tools process personal information, it’s crucial that recruitment firms know exactly where that data is going, how it’s stored, and whether it complies with privacy laws in New Zealand.”
AI can't conceal the truth
All the experts we spoke to for this story reiterated the need for human oversight, saying a “good process will always uncover the truth”.
“It's astoundingly irritating when you've employed someone, even if you've spoken to the referees, and it turns out the referees have been bad... or fake,” Henderson says. “I think it's that perpetual, there are some people who are just bad workers.”
Cameron says there is growing interest from both sides in how to ensure AI is used responsibly.
“The challenge for recruiters now is helping candidates strike the right balance, leveraging smart tools while still showing up as their full, human selves.”
Meanwhile, employers need to ensure they don't put too much faith in artificial intelligence to find them the perfect candidate. "We need to be alert to the risk of reinforcing bias, especially if the data sets behind the algorithms aren’t representative or transparent," says Cameron.
In other words, AI could be looking for candidates of a certain demographic, ruling out better candidates without the employer's full awareness.
"Technology can support fairer hiring, but only if we’re actively watching for blind spots."
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